Privacy Policy

We collect only the minimum information needed to provide our services. Depending on which app you use, this may include:

• Account Information — name, email address, and profile details you provide when registering.
• Device Information — device type, operating system, and app version for diagnostics and compatibility.
• Usage Data — how you interact with the app (features used, session duration) to help us improve.
• Location Data — only for apps like Findy Plus, and only when you explicitly grant permission.
• Feedback & Suggestions — content submitted through Suggestion+, which is kept strictly anonymous.

The information we collect is used solely to deliver and improve our services:

• To operate, maintain, and improve our apps and services.
• To send important notifications about your account or service updates.
• To respond to your support requests and enquiries.
• To understand how people use our apps so we can make them better.
• To ensure security and prevent abuse or fraud.

We do not use your data for advertising profiling, political targeting, or any purpose beyond what is listed above.

We do not sell, rent, or trade your personal information to any third party, ever.

We may share limited data only in the following situations:

• Service Providers — trusted partners who help us operate our services (e.g. cloud hosting, analytics), bound by strict confidentiality agreements.
• Legal Requirements — if required by law, court order, or to protect our legal rights.
• Business Transfers — in the unlikely event of a merger or acquisition, your data would be transferred with the same privacy protections.

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.

• All data transmissions are encrypted using industry-standard TLS/SSL protocols.
• Access to user data is strictly limited to authorised team members on a need-to-know basis.
• We regularly review our security practices and update them as necessary.
• In the event of a data breach, we will notify affected users promptly in accordance with applicable laws.

You have full control over your data. At any time, you may:

• Access — request a copy of the personal information we hold about you.
• Correct — ask us to update or fix any inaccurate information.
• Delete — request the deletion of your account and all associated data.
• Withdraw Consent — revoke permissions such as location access at any time through your device settings.
• Data Portability — request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at support@viyali.com and we will respond within 7 business days.

Our website may use cookies to improve your browsing experience. These are small text files stored on your device.

Types of cookies we may use:

• Essential Cookies — required for the website to function correctly. Cannot be disabled.
• Analytics Cookies — help us understand how visitors use our site so we can improve it. No personal information is stored.

We do not use advertising cookies or share cookie data with ad networks. You can control or clear cookies through your browser settings at any time.

Our apps and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@viyali.com and we will take steps to remove the information promptly.

Our apps and website may contain links to third-party websites or services (such as the App Store or Google Play). We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policy of any third-party site you visit. This Privacy Policy applies only to information collected directly by Viyali Technologies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do:

• The “Last Updated” date at the top of this page will be revised.
• For significant changes, we will notify you via email or an in-app notification.
• Your continued use of our services after the updated policy is posted constitutes your acceptance of the changes.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please reach out to us:

We are committed to resolving any privacy concerns and will respond to all enquiries within 7 business days.